FREQUENTLY ASKED QUESTIONS

1.1 What is MokBee Maps?
MokBee Maps is a mobile mapping application which runs on mobile phones.

1.2 What does MokBee Maps offer?
MokBee Maps provides a rich user experience, including mapping, favourites, directory searching, GPS positioning and much more.

1.3 How do I get MokBee Maps?
MokBee Maps can currently be downloaded from the MokBee website. Visit mokbee.com/Mokbee/Download from your desktop or m.mokbee.com from your mobile phone’s browser.

1.4 Does MokBee Maps cost anything?
MokBee Maps is available initially as a 60 day free trial. After 60 days you can purchase a key and activate a fully functional version or continue to use it for free but with reduced functionality. Any data transfers between your phone and the MokBee Maps servers will incur your usual data charges as per your data plan arrangement.

1.5 Which mobiles does MokBee Maps work on?
MokBee Maps is currently designed and tested to work on the following phones:

• Nokia 6110
• Nokia N95
• Nokia E65
• Nokia N82
• Sony Ericsson W800i

  While MokBee Maps is not tested explicitly on other devices, it is likely that it will function on them without any problems.
  
  1.6 Will my location be available to others?
  No. Your location is considered to be personal information and will not be shared. MokBee Maps has an option to upload your location to the MokBee Maps website, called Web Tracking. Web Tracking is off by default but can be turned on. To view your location on the MokBee Maps website requires a secure login, which only you can access.
  
  1.7 Where do MokBee Maps come from?
  MokBee Maps uses TerraPages amd Opem Street Map servers for world maps. See www.terrapages.com for more information on TerraPages.
  
  1.8 Can I use MokBee Maps if I don’t have GPS?
  Yes. Most of MokBee Maps' functionality will work without GPS, such as mapping and directory searches. However, without GPS, your current location will not be available.
  
  1.9 How does MokBee Maps use GPS?
  MokBee Maps currently supports internal built in GPS phone interfaces. MokBee Maps automatically detects whether GPS is available and can plot your current position using the Where am I? menu option from the main menu.

  If you are having trouble determining your GPS position it could be because you have not enabled GPS in the MokBee application, or the GPS signal cannot be received. Several factors can contribute to a weak or no GPS signal including being you are inside, in a city surrounded by buildings, or even if it is a cloudy day. In some circumstances it can take up to a few minutes to get an accurate position from the GPS satellite.
  
  1.10 What countries does MokBee Maps work in?
  MokBee Maps is currently has good maps in Europe, UK, North America and Australia. We currently syndicate Business directory content from providers in North America and Australia but are busy implementing more content from around the world. Future releases will incorporate other countries. Stay tuned to the MokBee Maps website for more details.
  
  1.11 What technologies is MokBee Maps built with?
  MokBee Maps is a JME application.
  
  1.12 What is MokBee Maps Tracking?
  Tracking is a MokBee Maps setting which when turned on uploads your path to the MokBee Maps website where you can view it to see where you have been. Visit www.mokbee.com.au/tracking to see your path.
  
  1.13 What is MokBee Maps Follow?
  The option under Menu > Tools > Enable GPS activates the phone GPS hardware interface and attempts to get a satellite generated coordinate location. If a GPS connection is established the GPS icon goes blue , if not it stays red. If it is blue and the map cross hairs are aligned with the blue blinking icon then your current location will always be centred on the map as you move around. Sometimes the cross hairs get out of sync with the blue blinking dot, if this happens the blue blinking dot still moves when the phone moves but will not stay centred and may disapear off the edge of your current map. To re-sync just manually move the cross hairs to the blue blinking dot and they will snap togather restoring the map centering function. A fast way the re-sync is to go to the option under menu > Where am I? and press this.

  1.14 GPS Tracking
  Under Menu > Tools > Tracking  there is a sub menu that allows you to enable "Web Tracking" and/or  "Start Tracking Trace". The Web Tracking uploads your path to theMokBee Maps website where you can view it to see where you have been. For privacy reasons you must have a Mokbee account/password.  Visit mokbee.com to register and get an account. If you enable Start Tracking Trace and the GPS icon is blue then a blue trace of markers will be plotted in the map on your phone as you move around. 
  

  1.15 Where can I get more detailed help on MokBee Maps?
  You can visit our online help pages at mokbee.com/Mokbee/Help for more detailed help.